It's not often that my father is enthusiastic during a shopping trip to
a department store. So when he recently raved about happily shopping
for shoes while sipping apple martinis, it struck my attention.
In an intense retail marketplace, these are the stories that are the
key to determining a store that differentiates itself from competitors
to continuously attract new customers and retain the old. His
experience at Nordstrom (NYSE: JWN), coupled with its nomination for best customer service firm last year, encouraged me to dig in and check out the financials.
Read the rest of this article on the Motley Fool.
I currently do not own a
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